12 components of our gold standard
Obtain Executive Sponsorship
Provides a sense of priority, urgency and visibility. It also provides a venue to obtain key decisions quickly.
Implement clear, Structured Project Governance
Provides the ability to quickly manage and mitigate risks and issues
Utilize a Steering Committee
Provides ability for all key stakeholders to provide input and obtain project status and enhances change management activity
Integrate Client Teams with Consulting Teams
Provides client teams with understanding of system configuration and provides consultants with insight into client’s business requirements
Proactively Focus on Change Management
Provides end users with an understanding of and the reason for the change
Focus on Quality, Not Speed
Enhances chance for success and reduces post-implementation issues
Test, Test, Test
Unit test, Systems Test and User Acceptance test multiple times if necessary to produce quality results
Utilize Super Users
Super Users are highly respected client team members who are expected to be up-and coming executives; enhances adaptation to change
Utilize Implementation Accelerators
Industry specifies pre-configured applications, pre-built process flows, work-plan templates and reports reduce effort and time and introduce industry best practices
Clean Data before Conversion
Scrubbing data prior to conversion reduces post-implementation errors and issues mitigation
Avoid Big Bang
Carve scope into manageable, affordable pieces which reduce risk and enhance user adoption
Manage ups and downs
Managing executive client expectations and obtaining their input is as important as team task management