Operations Improvement

The Clinton Rubin Approach

Clinton Rubin believes operations improvements stems from aligning corporate strategies, goals and objectives with business process, policies, organization (people and metrics), and technology. To accomplish the alignment, Clinton Rubin defines the mission, strategy, goals and objectives for individual organizational entities to align with Corporate, and develops business processes, polices organizations and technologies to meet these goals.

Business Operations and Process Improvement examines the efficiency and effectiveness of a company’s operations and processes. It ensures that they deliver the highest quality goods and services, in the most productive way, at the most competitive prices. Business Operations and Process Improvement helps companies beat their competition and become more innovative. Companies can apply Business Operations and Process Improvement to most aspects of their business.

Clinton Rubin helps clients to improve execution and meet the needs of customers by applying Business Operations and Process Improvement Strategies. Our work generates cost savings, but its real advantages are reduced cycle times and increased quality and customer satisfaction. Clinton Rubin works with each client to assess its operating practices and their cost effectiveness, particularly in comparison with competitors. We understand the demands of high growth businesses and the advantages of scale and scope. We create value by cutting costs, eliminating and streamlining inefficient processes, employing technology solutions, and strategic use of outsourcing.

While Clinton Rubin can apply the basic methodology to any business entity, Clinton Rubin offers four distinct Operational Improvement Services; Outsourcing Management Services, Finance Transformation, Human Resource Transformation and Sales and Marketing transformation.

Outsourcing Management Services

Outsourcing is reality and the challenges are substantial. Experience is a critical element to the success of outsourcing initiatives. Clinton Rubin assists in developing the outsourcing strategy, evaluating outsourcing and vendor alternatives, negotiating contract terms, and managing outsourcing transitions. Clinton Rubin believes that many organizations outsource inefficient processes. This creates unnecessary outsourcing fees. Processes should be reviewed prior to outsourcing and if necessary re-designed to be efficient and designed so that core processes can be retained in house. Service level agreements are often complicated and hard to manage. Clinton Rubin has the experience to define realistic measurements that can be efficiently managed.

Finance Transformation

Finance is one of the most strategic operations for any organization. While over the years, many of the processes and transactions have been automated, there is a continued transformation of finance in the works today. From new internet services and virtual financial month end closes that continue to reduce the cost of finance, to the ability of providing corporate wide financial analytics that better position finance as a strategic player, the transformation continues. Of course, global standardization of financial reporting processes, policies and technologies that often support cost reduction or to better position the company for merger or acquisition, the reasons for finance transformation are many.

Human Resource Transformation

Most organizations are now realizing that the Human Capital within an organization is its most important asset. Especially considering the aging workforce issue. Therefore, Human Resources are becoming a strategic resource for many organizations. It must now manage the supply and demand of human capital as well as the career growth and maturization of its workforce. In some cases, Human Resources assists with branding of the company by making sure it’s employees are well educated about the products and services offered by the firm. Needless to say, ever changing government compliance and regulations impact processes, polices and technologies. Clinton Rubin can assist with Human Resource Transformation efforts by aligning the corporations mission, strategy, goals and objectives with the business processes, polices, organization and technologies of Human Resources Departments.

Sales and Marketing Transformation

Aligning corporate mission, strategy, goals and objectives with the business processes, policies, organization and technologies of the Sales and Marketing Operations involves some of the hardest decisions an organization can make. To make these decisions, profitability of individual customers and products must be derived, as well as the transactional sales and marketing cost. Only then can prudent decisions be made to raise prices and/or eliminate unprofitable customers or products, or to alter the business process, organization or technologies of the sales and marketing organizations. Clinton Rubin has a unique ability to determine the profitability of individual customers and products as well as document and determine the cost of the sales and marketing organization, to assist in making the hard decisions of Sales and Marketing Transformation.

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